We want you to be confident of your purchase and gladly answer any of your questions. Check out our list of most commonly asked questions, and if yours isn’t among them, feel free to call or email us at any time.
Do you have stock cookies or are all of them customized?
All our cookies are made to order according to the customer’s specifications. You choose the color, shape, design, or simply give us a picture/sample to replicate, and we create the precise cookie for you.
Which flavors do the cookies come in?
For the moment we only make sugar cookies
How much advance notice do you need for an order?
Generally, we require two weeks advance time for most orders. However, we can usually accommodate rush orders in the event of a time crunch. Email us with specific inquiries.
How long after purchase can I expect the cookies to remain fresh?
Our cookies have a shelf life of one month, as long as they’re stored at room temperature in an airtight container.
Do you have a minimum order?
Yes, the minimum order is 2 dozen cookies, one dozen per design.
Do your cookies come in different sizes?
The cookies come in two basic sizes. Standard size is approximately 3 inches ($3.95 per cookie), and Large size is approximately 5 inches ($5.95 per cookie). However, given that the cookies are custom-designed, it’s difficult to assign precise measurements.
Tell me about your packaging.
Our cookies are all individually wrapped. Each cookie comes in its own clear cellophane bag charmingly tied with a satin ribbon.
Is it possible to order a sample prior to purchase?
Yes, it is $20 per sample, including shipping.
What’s your shipping policy?
We ship via USPS Ground all over the United States.